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Privacy Policy

  1. This Policy describes the information we process to support 101 Islands website, GROTU Mobile App for Group Travel and Events Planning, and other products, services and features provided by 101 Islands LLC. 

  2. In order to provide our products and services to you, we receive, collect and store any information you enter on our Grotu mobile app, website or provide us in any other way. We may collect personally identifiable information that you provide to us, such as your name, address, phone number, password or email address. With your permission, we may also access other personal information on your device, such as your phone book, calendar or messages, in order to provide services to you. If authorized by you, we may also access profile and other information from services like Facebook and Google. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We may also collect payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

  3. When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, telephone and email address. Your personal information will be used for the specific reasons stated above only.

  4. We collect such Non-personal and Personal Information for the following purposes:

    • To provide and operate the Services;

    • To provide our Users with ongoing customer assistance and technical support;

    • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

    • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

    • To comply with any applicable laws and regulations.

  5. ​Our company website 101islands.com is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 
    All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

  6. Grotu Mobile app can be downloaded through Apple iTunes Store (iOS version) and Google Play Store (Android version) and we are required to share your personal data required by the stores to analyze usage of the app and enable purchase and download of free and paid versions of Grotu app and any in-app purchases or premium upgrades. Grotu mobile app is hosted on AWS (Amazon Web Services) Cloud Platform and adheres to Amazon's standards & policies.

  7. We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

  8. We also receive and may analyze content, communications and information that other people provide when they use our Products. This can include information about you, such as when others share or comment on a photo of you, send a message to you, or upload, sync or import your contact information.

  9. We use Cookies and Tracking tools including 3rd parties like Google analytics. Your data and information may be shared with one or more of our partners whose software and APIs are integrated into our Grotu Mobile App or website. These partners include Facebook, Google, Apple, Twilio, Sendgrid, Amazon Web Services and their divisions including Admob, Firebase, Android, iTunes among others.

  10. Ad companies may use and collect anonymous data about your interests to customize content and advertising here and in other sites and applications. Interest and location data may be linked to your device, but is not linked to your identity.

  11. Children under 13 are not allowed to signup and use Grotu mobile app or provide any information on 101islands.com. We do not knowingly contact or collect personal information from children under 13. If you believe such information was entered in our systems in violation of our policies or we have inadvertently collected such information, please contact us so we can promptly remove the information.

  12. If you don’t want us to process your data anymore, please contact us at support@101islands.com or send us mail to: 234 Vista Roma Way, San Jose, CA 95136 USA.

  13. We take reasonable steps to secure your personally identifiable information against unauthorized access or disclosure. However, no security or encryption method can be guaranteed to protect information from hackers or human error.

  14. This Privacy Policy was last updated on October 11, 2019. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

  15. Grotu Mobile app and 101islands.com may allow you to edit or delete your data including your personal information as features provided while using these products. Any data or information you delete or edit may be permanently deleted from our systems and we are not obligated to retain the data or information that you deleted yourself. 

  16. If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at support@101islands.com or send us mail to: 234 Vista Roma Way, San Jose, CA 95136 USA.

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